Field Application Specialist - Therapeutic Apheresis and Cell Therapy (m/f/d)
We are looking for a Field Application Specialist to join our team, where you will play a key role in developing our customer base by providing excellent support and training to current and new clients. You will serve as a vital link between our innovative products and the health professionals and industry leaders in the biotech and pharma sectors within central Europe, DACH and BeNelux regions.
Your assignments
- Deliver technical presentations to communicate high-value propositions effectively
- Conduct product demonstrations and tests, relying on available internal collaborators if necessary
- Collaborate closely with customers and internal teams, including account managers, to support key accounts
- Promote and provide training on product use and best practices to biotech’s as well as healthcare professionals.
- Develop intimate knowledge of customers' manufacturing operations, offering potential improvements and support
- Address and troubleshoot customer issues, coordinating with internal support teams to ensure timely resolution and high customer satisfaction
- Support clients in implementing products such as Lovo, Cue, Amicus Blue, and related solutions
- Keep our CRM system updated with the latest activities and customer interactions
- Share regional insights and updates to contribute to our collective knowledge.
- Participate in regional and national congresses and events to promote our products
- Collaborate with the local account manager to develop and implement strategies for account growth
- Build and maintain strong relationships through effective written and verbal communication
Your profile
- Master's or Ph.D. in Life Sciences (Biology, Biomedical Engineering, Medicine, Hematology)
- Experience in selling high-value-added healthcare equipment and services is desired
- Hands-on experience in a GMP lab or transfusion medicine is an advantage
- Proficiency in Microsoft Office products
- Excellent communication skills in English; a further language is a plus
- Willingness to travel - this is a home office-based position that will require travel up to 70% of your time
If you have a passion for therapeutic apheresis and cell therapy and enjoy working in a dynamic, customer-focused environment, we would love to hear from you!
Your benefits
FlexBenefits
Career with a Purpose
Long-term Account
Pension Plan
Childcare Allowance
Direct Insurance
Accident Insurance
Individual Professional Development
Employee Discounts
Employee Participation Program
Tariff-based supplementary long-term care insurance scheme
At a glance
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We welcome diversity
At Fresenius all job applicants are welcome – regardless of gender, age, origin, nationality, religion, disability, sexual identity and orientation, or any other personal characteristics.
All terms used in this job advertisement to denote persons refer to all genders equally (male, female, diverse).
Careers with a purpose
When it’s not just a job, but your calling. When you have an impact on people’s lives every day. When you can’t imagine doing something else. Then you know it’s Fresenius.