Service Hotline Employee (m/f/d)

We are not waiting for the future, but are shaping the digital world of today. Grow into new tasks with us and take on responsibility.

For our Service Center, we are looking for several full-time or part-time employees as soon as possible.

Service Hotline Employee (m/f/d)

at the Berlin location.

You are the first contact person for patients or doctors, for example, by telephone and in writing via our service hotline

You will be responsible for customer contact and process incoming customer ordersYou will advise and inform about current supply offers

They ensure high service quality and sustainable customer satisfaction

You will work closely with our internal interfaces and specialist departments

• You have completed vocational training, ideally in the medical fieldAlternatively, as a student (enrolled) and lateral entry possible
• You have a confident way of expressing yourself and a good command of German
• They have a strong customer and service orientation
• You have a quick grasp, are sociable and a team player
• You have experience and skill in dealing with IT systems, Callone, Windows, Outlook

• We also offer attractive shift systems on request for late shifts, night shifts, weekends and public holidays.
• We will initially receive a fixed-term contract with a term of one year with the clear goal of a permanent contract.
• We offer centrally located, bright offices with a view of the Spree, a café lounge and a maximum of four people in one room.
• We provide you with flexible working hours at your desired place of work with freely arranging break times.
• We offer a pleasant atmosphere in a committed, competent and friendly team with flat hierarchies and short decision-making paths.
• We give away our free Heliospluscard with elective/chief physician treatment - if you are interested for the whole family and employee discounts for over 250 top brands as well as prevention programs.

• The Helios PlusCard: A supplementary insurance financed by Helios with, among other things, treatment by a doctor of choice in the event of a hospital stay in one of our acute care clinicsDiscounts for over 480 top brands and prevention programmes, e.g. discounts at gymsWe offer you the chance to get to work in an environmentally friendly way – with an employer subsidy for the Deutschlandticket

Now it's up to you!

Helios is the leading hospital operator in Europe. Collegial and interdisciplinary cooperation and the rapid implementation of innovations guarantee our patients the best possible care. This creates a unique space for your knowledge, talents, ideas and future plans.

Equal opportunities in the workplace are important to us. Therefore, we expressly encourage people with disabilities, regardless of gender identity and origin, to apply.

Tansel Serin, Team Leader Service Center, 030/587667497, tansel.serin@helios-gesundheit.de

Helios Privatkliniken GmbH
Friedrichstraße 136
10117 Berlin