Case Manager (national / international) (m/f/d)

Your good ideas will finally be heard! We are the engine for fast and pragmatic implementation for the benefit of our patients.

To strengthen our team at the Helios Klinikum Berlin-Buch site, we are looking for you as a full-time or part-time Patient & Case Manager (m/f/d) with immediate effect.

• Patient admission and control of administrative processes
• Contact person for service providers (such as doctors and nursing staff)
• Contact person for administration (e.g. preparing cost estimates, visa applications, claims and conflict management, etc.)
• You will be responsible for data management and maintenance in SAP/CRM
• Organizational support for international patients before, during and after their outpatient and/or inpatient stay
• Monitoring and securing costs before, during and after treatment

• Successfully completed commercial training or studies

• Professional understanding of service and high service orientation
• Very good knowledge of German and English, other foreign languages an advantage
• Basic medical knowledge or experience in the field of medical tourism an advantage
• Good organizational and communication skills as well as IT skills (MS Office)
• Committed, motivated, dynamic, resilient and customer-oriented

• A high level of professional competence, full integration into everyday clinical practice and a highly motivated team

• A wide range of internal and external training and development opportunities
• 30 days' vacation plus a non-smoking day
• Discounts for over 480 top brands and prevention programs, e.g. discounts at sports studios
• The Helios PlusCard: supplementary insurance financed by Helios with, among other things, optional medical treatment in the event of hospitalization in one of our acute clinics
• We offer you the opportunity to travel to work in an environmentally friendly way - with an employer subsidy for the Deutschlandticket

Collegial and interdisciplinary cooperation and the rapid implementation of innovations guarantee our patients the best possible care. This creates a unique space for your knowledge, talents, ideas and future plans.

Your new job is just a few clicks away. We look forward to receiving your application.

Equal opportunities in the workplace are important to us. That's why we particularly encourage people with disabilities, of all gender identities and backgrounds to apply.

Ms. Katharina Friedrich
Head of the private clinic
+49 (030) 755 455 7000
Katharina.friedrich@helios-gesundheit.de

Helios Verwaltung Ost GmbH
Helios Clinic Berlin-Buch
Schwanebecker Chaussee 50
13125 Berlin-Buch