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Berlin-BuchPermanentFull-time

Case Manager (national / international) (m/f/d)

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Your good ideas will finally be heard! We are the engine for fast and pragmatic implementation for the benefit of our patients.

To strengthen our team at the Helios Clinic Berlin-Buch, we are looking for you as a full-time or part-time Patient & Case Manager (m/f/d).

What to expect

  • Patient admission and control of administrative processes
  • Contact person for service providers (e.g. Doctors and nurses)
  • As well as a contact person for administration (such as preparing cost estimates, visa applications, receivables and conflict management, etc.)
  • You will be responsible for data management and maintenance in SAP/CRM
  • Organisational support for international patients before, during and after their outpatient and/or inpatient stay
  • Cost monitoring and safeguarding before, during and after treatment

What you bring to the table

  • Successfully completed commercial training or studies
  • Professional service understanding and high service orientation
  • Very good knowledge of German and English, other foreign languages are an advantage
  • Basic medical knowledge or experience in the field of medical tourism is an advantage
  • Good organizational and communication skills as well as IT skills (MS Office)
  • Committed, motivated, dynamic, resilient and customer-oriented

You can look forward to

  • A high level of professional competence, complete integration into everyday hospital life and a highly motivated team
  • A wide range of in-house and external training and further education
  • 30 days of vacation plus a non-smoking day
  • Discounts on over 480 top brands and prevention programs, such as discounts at gyms
  • The Helios PlusCard: A supplementary insurance financed by Helios with, among other things, treatment by a doctor of choice in the event of a hospital stay in one of our acute care clinics
  • We offer you the chance to get to work in an environmentally friendly way – with an employer subsidy for the Deutschlandticket

Now it's up to you!

Learn more

Helios is the leading hospital operator in Europe. Collegial and interdisciplinary cooperation and the rapid implementation of innovations guarantee our patients the best possible care. This creates a unique space for your knowledge, talents, ideas and future plans.

Please send us your application documents online via our application portal, stating the earliest possible starting date.

Your application is just a click away!

Equal opportunities in the workplace are important to us. Therefore, we expressly encourage people with disabilities, regardless of gender identity and origin, to apply.

Contact Now

Our head of the private clinic in Berlin-Buch, Mr. Arturo Amparán-Rodríguez, will be happy to answer any initial questions at the following telephone number. : +49 30 9401-7964 or by email Arturo.Amparan-Rodriguez[at]helios-gesundheit.de

Address of workplace

Helios Verwaltung Ost GmbH
Helios Clinic Berlin-Buch
Schwanebecker Chaussee 50
13125 Berlin-Buch

At a glance

Earliest possible start:

As from now

Job Type:

Permanent

Company:

Helios

Location:

Berlin-Buch

Working condition:

Full-time

Reference number:

0368_000028

Publishing date:

08/15/2025

Please submit your application in German. As long as the job ad is online, you can apply quickly and easily.

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We seek talents and perspectives

At Fresenius, we are convinced that combining different perspectives, opinions, experiences, cultures and values enables us to harness the potential that will make us even more successful. All job applicants are welcome.

All terms used in this job advertisement to denote persons refer to all genders equally.

Career with a purpose

When it’s not just a job, but your calling. When you have an impact on people’s lives every day. When you can’t imagine doing something else. Then you know it’s Fresenius.