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SchwelmPermanentFull-time

Quality and complaints management employee (m/f/d)

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You know what you can do? Your talent needs the right environment! Start your future with us!

For the Helios Klinikum Schwelm we are looking for an employee for Quality and Complaint Management (m/f/d) as soon as possible.

What you can expect

  • Monitoring and realization of certification and structural requirements
  • Conducting internal audits and coordinating external audits and (re-)certifications
  • Implementing improvement measures and tracking the effectiveness of the measures
  • Structured and digitally supported acceptance, processing and resolution of complaints
  • Monitoring and analyzing quality and complaint indicators

What you bring with you

  • Three years of basic nursing training
  • Completed further training as a quality management officer (m/f/d) or demonstrable practical experience in the above-mentioned field of activity
  • High degree of independence and personal responsibility
  • Empathic, constructive and cooperative communication skills
  • Legally required proof of immunization against measles

You can look forward to

  • A staff position with plenty of creative freedom and personal development opportunities
  • Reporting directly to the clinic management
  • Flexitime and occasional mobile working
  • Attractive remuneration according to TV Helios
  • Many other attractive offers (additional pension, JobRad, subsidy for Germany ticket, corporate benefits, Helios Plus, BGM, Helios library, ...)

Further information

Helios is the leading hospital operator in Europe. The collegial and interdisciplinary cooperation and the rapid implementation of innovations guarantee our patients the best possible care. This creates a unique space for your knowledge, talents, ideas and future plans.

Equal opportunities in the workplace are important to us. That is why we particularly encourage people with disabilities, of all gender identities and backgrounds to apply.

Contact person:in

If you have any questions, please contact Lukas Trilling, Clinic Managing Director, e-mail: lukas.trilling[at]helios-gesundheit.de

Address workplace

Helios Clinic Schwelm GmbH
Dr.-Moeller-Str. 15
58332 Schwelm

At a glance

Earliest possible start:

As from now

Job Type:

Permanent

Company:

Helios

Location:

Schwelm

Working condition:

Full-time

Job Function:

NursingQuality Management

Reference number:

0128_000020

As long as the job ad is online, you can apply quickly and easily.

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We welcome diversity

At Fresenius all job applicants are welcome – regardless of gender, age, origin, nationality, religion, disability, sexual identity and orientation, or any other personal characteristics.

All terms used in this job advertisement to denote persons refer to all genders equally (male, female, diverse).

Career with a purpose

When it’s not just a job, but your calling. When you have an impact on people’s lives every day. When you can’t imagine doing something else. Then you know it’s Fresenius.