Field Application Specialist - Therapeutic Apheresis and Cell Therapy (m/f/d)

We are looking for a Field Application Specialist to join our team, where you will play a key role in developing our customer base by providing excellent support and training to current and new clients. You will serve as a vital link between our innovative products and the health professionals and industry leaders in the biotech and pharma sectors within central Europe, DACH and BeNelux regions. 

• Deliver technical presentations to communicate high-value propositions effectively 

• Conduct product demonstrations and tests, relying on available internal collaborators if necessary 

• Collaborate closely with customers and internal teams, including account managers, to support key accounts 

• Promote and provide training on product use and best practices to biotech’s as well as healthcare professionals. 

• Develop intimate knowledge of customers' manufacturing operations, offering potential improvements and support 

• Address and troubleshoot customer issues, coordinating with internal support teams to ensure timely resolution and high customer satisfaction 

• Support clients in implementing products such as Lovo, Cue, Amicus Blue, and related solutions 

• Keep our CRM system updated with the latest activities and customer interactions 

• Share regional insights and updates to contribute to our collective knowledge. 

• Participate in regional and national congresses and events to promote our products 

• Collaborate with the local account manager to develop and implement strategies for account growth 

• Build and maintain strong relationships through effective written and verbal communication 

• Master's or Ph.D. in Life Sciences (Biology, Biomedical Engineering, Medicine, Hematology) 

• Experience in selling high-value-added healthcare equipment and services is desired 

• Hands-on experience in a GMP lab or transfusion medicine is an advantage 

• Proficiency in Microsoft Office products 

• Excellent communication skills in English; a further language is a plus 

• Willingness to travel - this is a home office-based position that will require travel up to 70% of your time 

If you have a passion for therapeutic apheresis and cell therapy and enjoy working in a dynamic, customer-focused environment, we would love to hear from you!