Social Service Employee (m/f/d)

The best patient care? We dare to do it! Do you?

At the Helios Rhein-Ruhr Kliniken Duisburg, we are offering you a full-time position as a social service employee (m/f/d) as of 01.04.2026.

• Planning and coordination of discharge management
• Networking with external providers of care, care and rehabilitation
• Assistance and advice for patients in personal and financial emergencies
• Organization of outpatient care and counseling of patients as well as referral of patients to
• Short-term care, retirement homes and hospices
• Initiation of rehabilitation as well as advice and application within the framework of social legislation
• Clarification of inpatient treatment costs for patients without health insurance

• Completed training as a registered nurse (m/f/d), health and paediatric nurse (m/f/d) or geriatric nurse (m/f/d) with several years of professional experience in the social sector or in various patient-related areas
• Good knowledge and experience in conducting conversations and advising patients and relatives
• A high degree of commitment, confident appearance, empathy, very good time management and pedagogical skills round off your profile
• Good IT skills and knowledge of social legislation SGB V and SGB XI desirable
• A high degree of flexibility, open-mindedness and commitment as well as the willingness to work together in an open, collegial and interdisciplinary manner
• Legally required proof of immunization against measles

• Responsible work in an interdisciplinary, collegial and professional team as well as opportunities for further development with in-house and external training and interesting career opportunities
• Regular working hours with an attractive salary
• The Helios PlusCard: A supplementary insurance financed by Helios with, among other things, treatment by a doctor of choice in the event of a hospital stay in one of our acute care clinics
• Numerous offers from our company health management (JobRad)
• Corporate benefits (discounts on over 480 top brands, events and travel)
• The chance to get to work in an environmentally friendly way – with an employer subsidy for the Deutschlandticket

Now it's up to you!

The Helios Klinikum Duisburg is a maximum care facility and academic teaching hospital of the Heinrich Heine University Düsseldorf and the University of Duisburg-Essen. The four associated Duisburg acute care clinics with a total of over 50 specialist departments and around 1,500 beds form one of the largest hospital locations in the state of North Rhine-Westphalia and care for more than 50,000 inpatients and over 150,000 outpatients annually. As a renowned healthcare provider between the Rhine and Ruhr with over 3,000 employees, the hospital thus bundles almost the entire range of modern medicine services under one roof.

The Helios Klinikum Duisburg is part of Helios Rhein-Ruhr-Kliniken GmbH. In addition, the Helios Rhein Klinik Duisburg rehabilitation facility with 125 beds is also still part of the Duisburg care cluster.

Helios is the leading hospital operator in Europe. Collegial and interdisciplinary cooperation and the rapid implementation of innovations guarantee our patients the best possible care. This creates a unique space for your knowledge, talents, ideas and future plans.

Have we aroused your interest? Then we look forward to receiving your detailed application via our career portal and to getting to know you personally so that we may soon be able to welcome you to our team.

Equal opportunities in the workplace are important to us. That is why we encourage people with disabilities in particular, regardless of gender identity and origin, to apply.

Marie Gräßel
Head of Patient Service Center
0203 546 41708
0203 755 1824

Helios Clinic Duisburg
Dieselstr. 185
47166 Duisburg