Salesforce Solutions Developer - CRM

Fresenius is a global healthcare company headquartered in Bad Homburg v. d. Höhe, Germany. In fiscal year 2024, Fresenius generated €21.5 billion in annual revenue with around 175,000 employees (excluding Fresenius Medical Care).

Objective of the Function:

Join a dynamic Global IT Commercial Applications team working on customer-facing applications, executing development tasks on Salesforce Life Science Cloud (LS4CE) with a specific emphasis on leveraging Salesforce Agentforce within the commercial domain.

Function in the company: Technical Expert

Main Tasks:

• Salesforce Customization and Development:

• Develop and implement customized solutions using Salesforce Apex, SOQL, and Lightning components.

• Utilize Salesforce Agentforce and GenAI tools to enhance commercial applications and processes.

• Commercial Application Integration:

• Assist in integrating Salesforce with other systems such as ERP and Marketing solutions.

• Support the development and maintenance of integration points in Salesforce to ensure seamless data flow across systems.

• Development and Innovation:

• Contribute to the development and optimization of the Salesforce platform.

• Drive continuous improvements and innovations in GenAI by remaining informed of latest Salesforce advancements and GenAI applications.

• Technical Design and Support:

• Provide technical leadership and support in designing scalable and robust solutions.

• Work with the technical team to address any development or integration issues.

• Data Management:

• Develop strategies for managing, migrating, and ensuring data integrity and compliance across systems.

• Collaboration and Communication:

• Collaborate with business leaders, IT teams, and stakeholders to translate business requirements into technical tasks.

• Help bridge the gap between technical and commercial teams for efficient project delivery.

Qualification and work experience:

• Education:

·       Bachelor's degree in Computer Science, Information Technology, or similar. Master’s degree preferred.

• Experience:

·       Minimum 5+ years of Salesforce development experience.

·       Strong hands-on experience with Apex, SOQL, and Salesforce Lightning.

·       Proven track record deploying Salesforce solutions utilizing Agentforce.

Technical Skills:

• Salesforce Expertise:

·       Proficient in Salesforce customizations, including Apex, Visualforce, Lightning components, and SOQL queries.

·       Experience with Salesforce integrations using APIs and middleware.

• Innovative Technologies:

·       Strong understanding and experience with AgentForce and GenAI in commercial applications.

• Team Collaboration:

• Effective communication and collaboration skills, capable of working within a cross-functional team.

• Adaptability:

• Ability to thrive in a fast-paced, dynamic environment, demonstrating flexibility in day-to-day tasks.

Requirements / Knowledge to fulfil the position:

Technical Skills:

·       Proficiency in CRM applications like Salesforce[AC1] [CL2] . Experience with Veeva would be an added advantage.

·       Experience with Large CRM transformation projects (1500 users+) is a must.

·       Knowledge of integration tools and techniques (APIs, middleware, ETL), especially Mulesoft.

·       Experience with data modeling and database design will be an added advantage.

·       Familiarity with network, security, and infrastructure management.

·       Experience in the life sciences industry is a strong plus.

·       Mandatory Certifications: Salesforce Certified Advanced Administrator, Salesforce Certified Platform App Builder and Salesforce Certified Platform Developer I/II. Other salesforce certifications like Salesforce Certified Technical Architect, Salesforce Certified Sales Cloud Consultant will be an added advantage.

·       Experience with Salesforce marketing cloud, Veeva Promomats or Adobe experience platform will be added advantage.

Soft Skills:

·       Excellent problem-solving and analytical skills.

·       Team management & coaching skills

·       Strong leadership and project management abilities.

·       Effective communication and collaboration skills.

·       Ability to work in a fast-paced, dynamic environment.

 [AC1]@Chris Lobo  should we consider adding a SF Developer Certification as a requirement? I think it would important to have one, I would say Platform Developer at least @Sabrina Vogelsberger @Peter Wonson

 [CL2]Done

Secondary tasks:

·       As may be deemed necessary

Other tasks:

·       Any additional responsibility as deemed necessary.

Business Contacts:

·       Internal: Commercial Excellence Function and Digital Transformation in Corporate development. All departments at Global IT and Digital Technology, all global business units in Fresenius Kabi.

·       External: Salesforce Professional services, Consultants participating in projects and support of various IT areas.

Name: Amit Kumar

Email: Amit.Singh1@fresenius.com

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