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Bad Homburg, DEUPermanentFull-time

Commercial employee (m/f/d) in the Customer Business Center

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Commercial employee (m/f/d) in the Customer Business Center

Shape the future of customer service and become part of our team!

Your goal:

  • Ensure on-time delivery to our customers by recording, monitoring and processing all incoming customer orders in compliance with applicable regulations and laws.
  • Increase customer satisfaction by directly answering and coordinating customer inquiries in cooperation with internal and external teams.

Your tasks:

  • Recording and follow-up of all incoming orders.
  • Monitoring and processing existing open orders.
  • Processing complaints in accordance with the applicable specifications.
  • Directly answering or coordinating and following up the prompt response to customer inquiries with internal and external departments.
  • Proactive communication with customers in the event of delays in delivery.
  • Maintenance of master data and systems.
  • Managing and supplying consignment warehouses.

Your profile:

  • Successfully completed commercial vocational training.
  • Very good knowledge of Office 0365 and SAP SD.
  • High customer orientation and communication skills.
  • Organizational talent as well as responsible, independent work.
  • Flexibility and team spirit.
  • Good knowledge of English.

Your benefits

FlexBenefits

FlexBenefits

Deutschlandticket, job bike or would you prefer an increase in the childcare allowance? With the Fresenius FlexBenefits program, you can choose the benefit that suits your needs and your current life.
Career with a Purpose

Career with a Purpose

With your job, you make a valuable contribution to improving patients' quality of life around the world.
Long-term Account

Long-term Account

Whether it's training, caring for family members, early retirement or a period of absence - the long-term account offers various time-off options.
Pension Plan

Pension Plan

At Fresenius, you receive an employer-funded company pension plan in addition to your salary.
Childcare Allowance

Childcare Allowance

If you have children, you can apply for a financial allowance which is transferred monthly in addition to your salary.
Mental Health at Work

Mental Health at Work

In addition to nutrition training, preventative measures and anti-stress seminars, Fresenius also organizes special campaign days on the topic of "Mental Health".
Direct Insurance

Direct Insurance

Fresenius supports you in setting up your direct insurance – so you can benefit from the attractive conditions of our Group agreement.
Accident Insurance

Accident Insurance

At Fresenius, you are covered for accidents every day of the year, anywhere in the world. In addition, you can also insure your family.
Individual Professional Development

Individual Professional Development

We promote you with professional development programs and support lifelong learning throughout your career.
Employee Discounts

Employee Discounts

We offer you to benefit from a program with attractive discounts on products and services from well-known retailers.
Corporate Catering

Corporate Catering

Our company restaurants provide you with freshly prepared meals every day.
Food Allowance

Food Allowance

You can purchase food and drinks at a discounted price in our company restaurants.
Company Medical Service

Company Medical Service

The company medical service is available for consultation, first aid in the event of occupational accidents or reintegration.
Transport Connection

Transport Connection

Most of our locations are very well connected to highways, bus stops or train stations.
Parking Lots

Parking Lots

Free parking lots are available at many of our locations.
Sports Activities

Sports Activities

Depending on the location, we offer a wide range of sports activities - from company runs and sports badges to tournaments and competitions.
Hybrid Working

Hybrid Working

Working from home or in the office or both? There are various offers for hybrid working that give you a lot of flexibility.
Employee Participation Program

Employee Participation Program

With Fresenius SHARE, we let our employees participate in the company's performance through a share program; in addition, we enable them to buy shares at very favorable conditions.
Tariff-based supplementary long-term care insurance scheme

Tariff-based supplementary long-term care insurance scheme

Employees covered by the collective bargaining agreement will be collectively insured by the employer against the risk of long-term care - without a health check.
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At a glance

Earliest possible start:

As from now

Job Type:

Permanent

Company:

Fresenius Kabi

Location:

Bad Homburg, DEU

Working condition:

Full-time

Job Function:

Purchasing, Supply Chain & Logistics

Reference number:

R-10011131

Publishing date:

08/25/2025

As long as the job ad is online, you can apply quickly and easily.

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Your contact

Paula Lucia Maldonado Escalante
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We seek talents and perspectives

At Fresenius, we are convinced that combining different perspectives, opinions, experiences, cultures and values enables us to harness the potential that will make us even more successful. All job applicants are welcome.

All terms used in this job advertisement to denote persons refer to all genders equally.

Careers with a purpose

When it’s not just a job, but your calling. When you have an impact on people’s lives every day. When you can’t imagine doing something else. Then you know it’s Fresenius.