Global Hardware Asset Management (HAM) Lead (m/f/d)

The End User Computing (EUC) department is dedicated to providing employees with the best possible IT experience. Whether it’s laptops, desktops, mobile devices, or virtual desktops, this team ensures that everyone has the tools they need to work effectively.

To strengthen our Printing & Asset Management team, we are looking for an experienced Senior Manager (m/f/d) with excellent stakeholder management and presentation skills who is able to lead, coach, and develop a team of HAM specialists. You will be responsible for defining and implementing a global HAM strategy and roadmap, as well as for developing a strategic and operational HAM organization and its capabilities.

This position can be filled in Germany or Poland.

Your responsibilities:

• Define and execute a forward-looking hardware asset strategy, including CMDB, discovery tools, and system integrations, aligned with business objectives

• Drive and continuously enhance HAM governance, leveraging industry best practices and performance KPIs

• Lead internal and external audit initiatives, ensuring compliance with ISO/ITIL standards and implementing sustainable corrective and preventive actions

• Deliver impactful reporting and dashboards tailored to executive and stakeholder needs

• Establish and maintain a single source of truth for hardware assets, including inventory, usage, contracts, and lifecycle data

• Advise leadership on asset strategy, risk exposure, and investment decisions, translating technical data into business insights

• Define and govern end-to-end hardware asset lifecycle management, including standards and policies

• Foster strong collaboration with internal teams, external partners, and hardware vendors (OEMs)

• Establish and promote best practices in knowledge and quality management

• Own budgeting, forecasting, and investment planning for hardware assets

• Proactively manage risk, security, and compliance to minimize audit exposure and avoid unplanned costs

• Identify and realize cost optimization opportunities, including rationalization, re-harvesting, chargebacks, and cost avoidance

• Co-develop and align the overall IT Asset Management (ITAM) strategy in close partnership with SAM

Your qualifications:

• Bachelor's degree in technical discipline or Business Management, other non-technical degree or equivalent combination of education and experience

• At least 10 years of professional experience in leading Hardware Asset Management practices

• Expertise in lifecycle management, contracting, HAM practices, audit managing, compliance practices, asset management tools and executive Reporting

• Expertise in ISO standards and ITIL process of Asset Management

• Very good knowledge of ServiceNow, CMDB, ServiceNow HAM Pro

• Proficient with process and Asset Management competencies

• Proven experience End-to-End Asset Life Cycle Management in large diverse global enterprises

• Expert in budget planning & present proposals persuasively

• Proven ability to effectively collaborate with cross-organizational teams, multi-cultural projects and partner

• Fluent German and English skills

Join #futurefresenius and apply now through our online portal to make an impact!