Invest your expertise in a place of true value: the SAP Functional Shared Services department of a global health care group. With our colleagues based all over the world we are working on fascinating projects internally for the business segments within the Fresenius Group, envisioning effective and efficient SAP solutions and IT concepts for use in the health care sector.
In your new role as Head of Demand Management (m/f/d) you will lead all Demand Management activities within Fresenius Digital Technology. As Process Owner you will take over the end-to-end responsibility for the demand management process in particular its definition, implementation and optimization.
Let’s join forces: your experience and insightful, innovative ideas combined with our existing expertise will soon lead to innovative solutions in your area of responsibility.
Ready for new horizons? Welcome to Fresenius!
Ensure alignment of business demands with organizational strategic objectives to deliver maximum value
Lead the process of capturing, prioritizing, and allocating resources for business demands across the organization
Collaborate with business units to translate their needs into IT/operational requirements, managing expectations effectively
Drive the standardization and optimization of business processes to enhance efficiency, reduce costs, and improve customer satisfaction
Ensure efficient resource allocation and develop demand forecasting models to meet future business needs
Establish governance structures for process ownership, monitor KPIs, and report on demand management progress to executive leadership
Manage and mentor a global team, fostering cross-functional collaboration and effective communication with stakeholders
Oversee quality management of requirements, conduct process reviews, and implement risk mitigation measures in demand management
Completed studies in business administration, business informatics, engineering or a comparable qualification
8+ years of managing IT demands, with deep expertise in process management and requirements management
Proven track record in leading large-scale process improvement initiatives in complex, multi-stakeholder environments
Very good knowledge of ServiceNow and familiarity with project management tools and software (e.g., MS Project, Jira, or similar)
Knowledge of ITIL, COBIT and other relevant frameworks
Experience in portfolio management, capacity planning, and aligning business demands with strategic objectives
Knowledge of ERP systems, particularly SAP, Oracle, or similar
Demonstrated ability to lead and develop high-performing, cross-functional teams in a matrixed environment
Strong analytical skills with a focus on achieving both short-term and long-term strategic goals
Excellent communication skills in English with the ability to influence stakeholders and articulate complex concepts to diverse audiences; additional German language skills are an asset
Do you thrive in a company that never stands still?
Then we look forward to receiving your application along with your salary expectations.
As long as the job ad is online, you can apply quickly and easily.
At Fresenius all job applicants are welcome – regardless of gender, age, origin, nationality, religion, disability, sexual identity and orientation, or any other personal characteristics.
All terms used in this job advertisement to denote persons refer to all genders equally (male, female, diverse).
When it’s not just a job, but your calling. When you have an impact on people’s lives every day. When you can’t imagine doing something else. Then you know it’s Fresenius.