Project Management Office (PMO) - Global Commercial Ecosystem & Enablement (m/f/d)

As a PMO focusing on controlling and reporting within the Global CRM & Applications team, you will support the successful delivery of our global CRM transformation initiatives by ensuring accurate project tracking, reporting, and financial oversight. You will work closely with the PMO, project leads, and cross-functional stakeholders to maintain transparency, monitor progress, and support decision-making through structured reporting and analysis. Your role is essential in enabling efficient project execution and governance across multiple CRM-related initiatives. 

Purpose / Key Responsibilities:  

• Project Reporting & Documentation: Prepare and maintain regular project & commercial status reports, dashboards, and summaries for C-suite and program leadership as well as other stakeholders, leveraging BI tools for advanced reporting and data visualization. Document meeting minutes, action items, and decisions from project-related meetings 

• Project Controlling & Budget Monitoring: Support planning, monitoring, and controlling of project commercials, timelines, and resource allocations. Track actuals vs. forecasts and escalate deviations where necessary 

• License Management: Act as a License Manager and centrally collect license needs and coordinate those with the different Vendors (like Salesforce, Veeva PromoMats, etc.) 

• Milestone & Risk Tracking: Monitor project milestones, risks, and dependencies across multiple CRM initiatives (e.g. Salesforce OneCRM, MLR, Customer Master, Tender Management, etc.), ensuring visibility and alignment with overall program timelines and dependencies between the initiatives 

• Tool & Repository Management: Maintain central repositories for project documentation, templates and resources using tools such as JIRA, Confluence, DevOps and SharePoint 

• Meeting Coordination & Governance Support: Assist in organizing and coordinating project-related meetings, steering committees, and governance sessions. Ensure timely communication and follow-up on action items 

• Stakeholder Communication: Support day-to-day communication between project teams, leadership, and external partners. Ensure consistent and timely updates to relevant stakeholders 

• Process Optimization: Contribute to the analysis and improvement of project tracking and reporting processes. Identify gaps and propose solutions to enhance efficiency and accuracy 

Requisite Qualification & Experience: 

• University Master’s degree in business administration, Project Management, Finance, or a related field

• At least 3 years of professional experience in Pharma/ Life Science industries or Consulting, preferably in strategic and business-oriented roles, controlling, and/or consulting

• Experienced in the coordination and management of commercial initiatives across multiple countries and business divisions within a multinational company

• Excellent communication, presentation, and facilitation skills, with the ability to engage and influence diverse audiences and stakeholders

• Profound project management and stakeholder management skills, including use of project management tools

• Strong analytical skills and attention to detail, especially in tracking budgets, timelines, and KPIs

• Proficiency in Microsoft Office (Excel, PowerPoint, SharePoint) and reporting tools (e.g. PowerBI, Tableau, ServiceNow Reporting) as well as independent, process- and result-oriented way of working

• A Salesforce certification and/or Project management certifications is a plus

• Fluency in the Germany and English language is required, any additional languages are an advantage