Home Job SearchGlobal Product Owner (m/f/d) …

Bad Homburg, DEUPermanentFull-time

Global Product Owner (m/f/d) - Salesforce Service Cloud & Platform

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Your assignments

Operate, enhance, and roll out the Salesforce Service Cloud & Platform solutions as part of the global OneCRM (PULSE) program across all four Commercial regions and business units
Act as primary decision maker on Salesforce Customer Service & Platform features, driving solution design, architecture, and technical alignment
Collaborate with global and regional stakeholders to harmonize customer service processes and define requirements, user stories, and enhancements
Manage, prioritize, and maintain the product backlog, ensuring alignment with strategic business objectives and global release plans
Prepare and lead workshops with regional teams to support localization, adoption, and implementation
Establish and oversee release management processes in close collaboration with IT, regional admins, and Salesforce as vendor
Track, analyze, and report on key performance metrics to ensure quality, efficiency, and timely delivery
Stay current on Salesforce capabilities, best practices, and industry trends, while mentoring team members and fostering continuous learning

Your profile

University degree in Business Administration, Economics, or a related field; MBA or PhD is an advantage
Minimum 5 years of professional experience, preferably in the Pharma or Life Science industry with a strong focus on CRM and commercial roles
At least 3 years of proven experience working with Salesforce as Product Owner, Business Analyst, Consultant, or Admin
Deep expertise in Salesforce Service Cloud and Platform, including customization, integration, and application of best practices
Recognized Salesforce certifications such as Administrator, Service Cloud Consultant, or Platform App Builder; further certifications are welcomed
Strong track record in leading projects and technical decision-making while consistently achieving business goals
Independent, structured, and results-oriented working style combined with excellent communication, presentation, and stakeholder management skills
Fluency in English; additional languages and willingness to travel internationally is a plus

Your benefits

FlexBenefits

Deutschlandticket, job bike or would you prefer an increase in the childcare allowance? With the Fresenius FlexBenefits program, you can choose the benefit that suits your needs and your current life.

Career with a Purpose

With your job, you make a valuable contribution to improving patients' quality of life around the world.

Long-term Account

Whether it's training, caring for family members, early retirement or a period of absence - the long-term account offers various time-off options.

Pension Plan

At Fresenius, you receive an employer-funded company pension plan in addition to your salary.

Childcare Allowance

If you have children, you can apply for a financial allowance which is transferred monthly in addition to your salary.

Mental Health at Work

In addition to nutrition training, preventative measures and anti-stress seminars, Fresenius also organizes special campaign days on the topic of "Mental Health".

Direct Insurance

Fresenius supports you in setting up your direct insurance – so you can benefit from the attractive conditions of our Group agreement.

Accident Insurance

At Fresenius, you are covered for accidents every day of the year, anywhere in the world. In addition, you can also insure your family.

Individual Professional Development

We promote you with professional development programs and support lifelong learning throughout your career.

Employee Discounts

We offer you to benefit from a program with attractive discounts on products and services from well-known retailers.

Corporate Catering

Our company restaurants provide you with freshly prepared meals every day.

Food Allowance

You can purchase food and drinks at a discounted price in our company restaurants.

Company Medical Service

The company medical service is available for consultation, first aid in the event of occupational accidents or reintegration.

Transport Connection

Most of our locations are very well connected to highways, bus stops or train stations.

Parking Lots

Free parking lots are available at many of our locations.

Sports Activities

Depending on the location, we offer a wide range of sports activities - from company runs and sports badges to tournaments and competitions.

Hybrid Working

Working from home or in the office or both? There are various offers for hybrid working that give you a lot of flexibility.

Employee Participation Program

With Fresenius SHARE, we let our employees participate in the company's performance through a share program; in addition, we enable them to buy shares at very favorable conditions.

Tariff-based supplementary long-term care insurance scheme

Employees covered by the collective bargaining agreement will be collectively insured by the employer against the risk of long-term care - without a health check.

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At a glance

Earliest possible start:

As from now

Job Type:

Permanent

Company:

Fresenius Kabi

Location:

Bad Homburg, DEU

Working condition:

Full-time

Job Function:

Finance, Controlling & Accounting

Reference number:

R-10007589

Publishing date:

05/19/2025

Please submit your application in English. As long as the job ad is online, you can apply quickly and easily.

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Your contact

Lisa Freimuth [C]

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How to apply

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Application Process

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We seek talents and perspectives

At Fresenius, we are convinced that combining different perspectives, opinions, experiences, cultures and values enables us to harness the potential that will make us even more successful. All job applicants are welcome.

All terms used in this job advertisement to denote persons refer to all genders equally.

Careers with a purpose

When it’s not just a job, but your calling. When you have an impact on people’s lives every day. When you can’t imagine doing something else. Then you know it’s Fresenius.

Find out more about careers with a purpose