WrocławPolandPermanentFull-time

ServiceNow Technical Architect

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Fresenius is a global healthcare company headquartered in Bad Homburg v. d. Höhe, Germany. In fiscal year 2024, Fresenius generated €21.5 billion in annual revenue, employing approximately 175,000 staff (excluding Fresenius Medical Care).

The Technical Architect is accountable for the technical integrity of the platform, system performance, and cross-platform data and functionality, including integrations.  They set development standards and drive the technical governance of the platform through robust controls and architecture boards.

Tasks

  • Technical evaluation of strategic and operational demands against the ServiceNow platform architecture, platform capabilities, and leading practices.

  • Provides guidance on, assists in establishing, and participates in technical governance processes.

  • Technical steering and governance of ServiceNow modules, applications, features, and data, inter-relationships, and integrations with other platforms

  • Collaborate on the design and implementation of a platform operating model that improves the likelihood of successful go-lives and end-user adoption.

  • Ensure the creation of solution designs that optimize out-of-the-box features and function,s and provide assurance that technical implementations adhere to best practice

  • Identify and manage dependencies between modules, applications, and features

  • Maintain broad and deep knowledge of product developments/releases to a suitable level to provide demonstrations and thought leadership.

Qualification

  • 3 years of ServiceNow Architecture experience with appropriate certifications (e.g. CSA)

  • ServiceNow implementation and support experience for global enterprise-scaled organizations (ideally incorporating ITSM, SPM, ITOM, IntegrationHub)

  • Ability to understand and read scripts and APIs.

  • Excellent communication and senior stakeholder management skills

  • Able to prioritize time and workload in a complex, fast-moving environment

  • Proactive and motivated

  • Able to break down complex problems into sequential solutions, demonstrating value quickly

Additional information

What can we offer you:

  • Great collaboration and knowledge sharing spirit

  • Stable employment in a company with international environment

  • Work in office located in Wrocław city centre (pl. Nowy Targ) or from your home (we meet at the office once a week)

  • Excellent teamwork culture and friendly atmosphere

Application information

Name: Elżbieta Krupczyńska

Email: rekrutacja@fresenius.com

*By applying for a job offer, you agree that only the country-specific labor law of the respective legal entity will be applied to the application process.

At a glance

Job Type:

Permanent

Company:

Fresenius Digital Technology

Location:

WrocławPoland

Working condition:

Full-time

Job Function:

IT Architecture & Systems

Publishing date:

03/09/2026

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We seek talents and perspectives

At Fresenius, we are convinced that combining different perspectives, opinions, experiences, cultures and values enables us to harness the potential that will make us even more successful. All job applicants are welcome.

All terms used in this job advertisement to denote persons refer to all genders equally.

Careers with a purpose

When it’s not just a job, but your calling. When you have an impact on people’s lives every day. When you can’t imagine doing something else. Then you know it’s Fresenius.