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Cross Divisional Services team

Cross Divisional Services

The Cross Divisional Services department is part of the Application Operation division. One of the main tasks of this division is to design, implement and support SAP applications.

Who we are

We keep IT running!

Every day, we master the necessary balancing act between innovative yet robust IT in a rapidly growing and increasingly digital environment. It is not only the functioning of our business partners within the Group that depends on our work, but ultimately also the health of the patients. We manage the software life cycle of our (SAP) systems, operate the test tool and manage any changes. We also implement internal controls and establish SAP solutions for governance, risk management and compliance.

Existing skills

  • Consulting expertise in ITIL processes
  • SAP Transport Management
  • Project and release management
  • SAP software testing
  • Customizing
  • SAP authorization administration
  • GRC Access Control
  • Process Control
  • Risk Management
  • Technical architecture
  • S/4 HANA conversion
  • Digital transformation

Tools used

  • SAP GRC 10.1 – Access Control
  • Process Control
  • Risk Management
  • SAP Solution Manager 7.2

Insight into the Cross Divisional Services team

Our department



We work with 100 nations worldwide.



We support 83 different systems (20 active SAP landscapes).



We have over 17,000 active users in Solution Manager.



In our team you will hear eight mother tongues: German, French, Spanish, Chinese, Arabic, Hindi, Berber, Kurdish.

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